Reporting

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Overview

Reporting is where every payment, refund, void, capture, and adjustment in Ecrypt is auditable. The module gives you three lenses on your data: a flat All Transactions ledger for any date range, a Batches view that groups transactions by daily settlement, and a Create/View Report workflow for building, saving, exporting, and re-running custom column reports. Clicking any transaction anywhere in the module opens the same Transaction Detail panel used elsewhere in the dashboard, with full payment data and contextual actions.

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Navigation

Open Reporting in the left sidebar to reveal three sub-pages:

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Transactions

A flat, filterable list of every transaction across every channel (Credit Card, Check, Subscriptions, Invoices, Hosted Payments — anything that produced a transaction record).

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Filter By

A pinned Transaction Date range chip applies a default 7-day window. Click FILTERS to open the Table Filters panel: Click + ADD FILTER to stack multiple filters and APPLY FILTERS to run them. CLEAR FILTERS removes everything (including the default date chip).

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Columns

Click any row to open the Transaction Detail Panel.

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Transaction Detail Panel

The same right-side slide-over used in Subscriptions and Invoices. The exact actions available depend on whether the transaction belongs to a subscription and whether the cardholder is already a Vault customer.

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Header

• Status badge (e.g. APPROVED)
• Transaction timestamp
• MERCHANT — which merchant account ran the charge
• INITIATED BY — channel (API KEY, dashboard user, etc.)
• Transaction # — the transaction ID
• (If subscription) BILLED [cycle] chip, NEXT PAYMENT DATE chip, Subscription ID

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Info Row Chips

• RESPONSE (Approved / Declined)
• APPROVAL CODE
• CURRENCY
• ENTRY MODE (Keyed / Swiped / etc.)

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Card Visual

Cardholder name, charge amount, masked card or ACH, expiration, brand logo.

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Body

• Billing Address / Shipping Address
• More Info — Subtotal, Tax, Surcharge, AVS Status, CVV Status (with info-icon explanations)
• Subscription Info (subscriptions only) — Billing Cycle, Installments, Send Receipts
• Order information — line items if captured

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Left Panel — MENU

• Payment Information (default view)
• Transaction History — shows the linked chain of this transaction (e.g. Sale → Refund)

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Left Panel — ACTIONS

The list adapts to the transaction:

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Left Panel — ACTIONS FOR SUBSCRIPTIONS

Appears only for transactions that belong to a subscription: Subscription History, Pay Early, Cancel Subscription, Pause Subscription, Edit Subscription. See the Subscriptions guide for details.

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Batches

A list of daily settlement batches. Each batch corresponds to a settlement cutoff (typically nightly at the processor’s batch time).

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Columns

Click FILTERS to filter by any of the columns.

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Batch Drilldown

Click the Batch Number in any row (or the row itself) to open /reporting/batch?batch=[number] which lists every transaction inside that batch in the same table format as All Transactions. The page has:

• ← GO BACK TO BATCHES breadcrumb
• Batch #[number] title
• The transactions table with Status column showing Settled instead of Approved
• Click any row to open the same Transaction Detail Panel

Tip: Use Batches to reconcile against bank deposits — the Net column corresponds 1:1 to the ACH funding deposit you’ll see in your bank account, usually 1–2 business days after Settlement Date.

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Create/View Reports

Opens the View Reporting modal — the entry point for both running existing saved reports and building new ones.

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View Reporting (run an existing report)

Below the controls: OR → Create A New Report opens the New Report builder.

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View Report output

A standard table page titled Reporting - [report name] containing only the columns selected when the report was built. The page includes:

• ← GO BACK TO REPORTING LIST breadcrumb
• Export to report button (top-right) to download
• Standard pagination footer

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New Report builder

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Available Fields

The field list spans every aspect of a transaction: Identifiers — Transaction Id, Merchant, Settlement Id, Settlement Number, Action Status / payment method — Status, Tender Type, Entry Mode, Payment Name, Payment Network, Payment Account, Payment Account Expiration Amounts — Amount, Authorization Amount, Captured Amount, Date Captured, Settled Amount, Date Settled, Voided Amount, Date Voided Verification — Authorization Code, AVS Response Code, AVS Response Text, CVV Response Code, CVV Response Text, Enhanced Data Qualified Source — Terminal Id, Terminal Label, Initiated by Username Order data — Order Id, Order Discount, Order Surcharge, Order Shipping, Order Tip, Order Tax, Order Total Customer — Customer Id, Customer Merchant Id, Customer First Name, Customer Last Name, Customer Company, Customer Phone Number, Customer Email Address Billing address — Billing Address Line 1, Line 2, City, State, Postal Code, Country Shipping address — Shipping Address Name, Line 1, Line 2, City, State, Postal Code, Country Order metadata — OrderMetadata plus any custom merchant-defined fields (prefixed [*] in the list, e.g. [*] Dock Number, [*] Slip #, [*] Notes, [*] In-Person, [*] Invoice#)

Note: The [*] custom fields are defined per merchant. The ones visible to you reflect this merchant’s configuration and will differ for other accounts.

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Tips & Best Practices

Use All Transactions for ad-hoc lookups; use saved reports for repeating workflows. If you find yourself filtering the same way every Monday morning, save it as a report so you can re-run it with one click and a fresh date range. Reconcile against Batches, not All Transactions. Bank deposits land on a settlement cadence. Use the Batches page’s Net column to reconcile what hit your bank — All Transactions includes voids and pending charges that may never settle. Stack filters instead of exporting and slicing. The + ADD FILTER button lets you AND multiple conditions (e.g. Status = Declined AND Amount > $100 AND Transaction Date in last 7 days). This is usually faster than exporting to Excel. Name reports with intent, not content. “Weekly settlement reconciliation” outlasts “Sale + Refund + Amount” because the second describes columns that may change, while the first describes the job-to-be-done. Export Report uses the currently selected Date Range. It does not use whatever date range you last used in All Transactions. Pick the date range in the View Reporting modal before clicking Export. Transaction History on the detail panel is the audit trail. When investigating a disputed transaction, open it and switch from Payment Information to Transaction History — every linked action (auth, capture, void, refund) shows in order with timestamps. “Add to customer vault” turns one-off transactions into reusable customers. When a card runs through POS/KEY but the cardholder isn’t a Vault customer yet, you can retroactively save them straight from the transaction detail panel without re-entering data. Custom [*] fields are powerful for industry-specific reporting. If you have order metadata like Dock Number, Invoice#, or Slip # configured, include them in saved reports for operations or accounting teams who think in those terms. Batches lists all batches in reverse chronological order. The default view shows the last 10 — paginate or filter by Settlement Date to find a specific batch when you have a date in mind from your bank.